Coordinator, Arena Events and Operations

Responsibilities

• Provide front-line management of the front desk, facility, and event operations at the Doug Mitchell Thunderbird Sports Centre
• Recruit, hire, train, and supervise a team of approximately 40 student staff members
• Oversee all cash handling, including deposits, petty cash, and financial reconciliation of sales
• Manage facility calendars and schedules to ensure maximum profitability and efficient usage of spaces
• Develop and implement communication protocols, operating procedures, and event run sheets
• Coordinate with vendors, suppliers, and contractors during facility conversions and event load-ins/load-outs
• Facilitate private bookings, including contract creation, rental equipment management, and insurance collection
• Perform regular facility and equipment inspections and escalate maintenance issues

Requirements

• Undergraduate degree in a relevant discipline
• Minimum of two years of related experience (or an equivalent combination of education and experience)
• Strong financial and accounting skills
• Proven leadership and organizational skills
• Ability to lift or move heavy objects of approximately 50lbs
• Possession of a valid Class 5 driver's license
• Commitment to equity, diversity, and inclusion

Preferred Qualifications

• Degree in Business, Public Administration, or Human Resources
• Experience with live entertainment, event production, or event management
• Proficiency in Microsoft Office Suite (including advanced SharePoint) and Adobe Creative Suite
• Experience using PerfectMind or Class software
• Strong skills in project management, coaching, and conflict resolution

About the Company

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. UBC supports inspired students, faculty, and staff on their journey of discovery, fostering an inclusive community committed to shaping a better world.