Coordinador de Crédito y Cobranza

Responsibilities

• Recruit, hire, lead, motivate, and develop a team of commission-based agents
• Ensure quality growth to maximize long-term potential and sustainable performance
• Act as a business partner to agent teams to drive business performance
• Oversee commercial performance, recruitment, selection, and product training
• Collaborate with branch and support areas to ensure operational excellence
• Build a sustainable portfolio based on territory potential
• Guarantee that sales and service operations are secure, legal, and compliant with policies
• Manage risk and loss prevention measures through field work
• Achieve established sales and collection objectives within the budget
• Spend 80-90% of time working in the field

Requirements

• High school diploma or higher
• Experience in field work including recruitment, promotion, sales, and collections
• Proven leadership and team management skills
• Proficiency in sales and recovery techniques
• Ability to design and implement action plans
• Strong customer service and coaching skills
• Skills in resource, task, and time management
• Problem-solving, organization, and planning abilities