Coordenador Comercial

Responsibilities

• Manage the commercial team and monitor performance through KPIs such as sales, WhatsApp engagement, and specific campaigns.
• Drive sales via WhatsApp and telephone, ensuring high-quality customer relationships and active outreach to existing and recovered client bases.
• Supervise unit cash flow, including value control and financial security.
• Coordinate delivery operations, managing motorcycle couriers and logistics platform effectiveness.
• Set schedules and sales targets for the commercial team in collaboration with the Store Manager.
• Conduct daily strategic client calls and team alignment meetings to ensure focus on results.
• Analyze client purchase behavior to develop action plans for improving customer retention.

Requirements

• High school diploma or higher (Degree in Administration, Commercial Management, or related fields is a plus).
• 3+ years of experience in related commercial or sales management roles.
• Proficiency in Microsoft Office.
• Experience in B2B retail customer service.
• Strong knowledge of automotive products.
• Proven skills in sales management and KPI tracking.

About the Company

AutoZone is a leading automotive aftermarket retailer, dedicated to providing high-quality parts and exceptional service to customers.