Cooking Manager

Responsibilities

• Deliver exceptional customer service to help customers find the best life at home solutions
• Provide high-level product knowledge regarding cooking appliances to support customer queries
• Manage work tasks effectively while prioritizing customer needs
• Resolve customer complaints and make quick decisions to ensure timely and accurate service
• Drive sales performance to exceed individual and store targets

Requirements

• Experience working in a successful, customer-focused retail business
• Strong product knowledge in cooking appliances
• Proven ability in problem-solving and resolving customer issues
• Highly motivated and results-driven with outstanding communication skills
• Flexibility to work retail trading hours, including weekends, public holidays, and late-night trades

Benefits

• Guaranteed base earnings plus an attractive commission structure
• Fantastic incentive-based promotions
• Generous staff discounts
• Opportunities for career progression and professional development within a national brand
• A positive and flexible work environment where performance is recognized and rewarded

About the Company

Harvey Norman is an Australian retail icon specializing in the home and lifestyle space. We are a trusted national brand dedicated to delivering great service and providing a supportive environment for our team members to grow.