Convocation and Student Records Assistant

Responsibilities

• Assess student academic records to determine graduation eligibility and academic standing
• Maintain and update database records using systems such as ROSI and Degree Explorer
• Monitor, review, and reconcile information regarding final grades and academic status
• Provide detailed information to students regarding processes, policies, and procedures
• Troubleshoot and resolve issues related to student records, graduation, and grades
• Collect and manage supporting documentation required for enrollment processing
• Analyze administrative procedures and recommend improvements to operational workflows

Requirements

• Bachelor's Degree or an acceptable combination of equivalent experience
• Minimum of two years of related work experience in registrarial services within a university environment
• Experience working with student information systems (e.g., ROSI, Degree Explorer)
• Demonstrated familiarity with undergraduate academic policies and procedures
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and SharePoint
• Strong communication, interpersonal, and problem-solving skills
• Ability to handle confidential information with tact, good judgment, and discretion

About the Company

The University of Toronto Scarborough is a place of energy, enthusiasm, and passion. The Office of the Registrar is responsible for student recruitment, admissions, registration, financial aid, academic assessments, and graduation. Our team is dedicated to connecting every student to success by providing excellent service and support to students, faculty, staff, and the broader community.