Convocation and Student Records Assistant

Responsibilities

• Act as the first point of contact for student records and graduation enquiries
• Assess student eligibility for graduation and determine graduation distinctions
• Maintain and update academic records, including course and program rules
• Process final and amended marks and update student information in ROSI and other databases
• Identify and resolve data anomalies and discrepancies related to grades and academic standing
• Provide detailed information to students regarding registration processes, policies, and procedures
• Collect user fees for registration activities by ensuring accurate application of program codes

Requirements

• Bachelor's Degree or an acceptable combination of equivalent experience
• Minimum of two years of experience in a post-secondary registrarial environment
• Demonstrated experience working with ROSI or a similar student information database
• Experience using Degree Auditing Systems such as Degree Explorer
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.)
• Strong data entry, computer, and problem-solving skills
• Ability to handle confidential information with tact, good judgement, and discretion
• Strong communication and interpersonal skills with a commitment to customer service

About the Company

The University of Toronto Scarborough is a place of energy, enthusiasm, and passion. Our Office of the Registrar is dedicated to connecting every student to success by providing excellent service and support to students, faculty, staff, and the broader community. We value accountability, inclusivity, community, and leadership in all our endeavors.