Conversions Onboarding Agent

Responsibilities

• Contact and qualify inbound leads to assess eligibility for trading
• Guide potential clients through the end-to-end onboarding process to secure First Time Deposits (FTD)
• Meet and exceed daily, weekly, and monthly FTD targets
• Educate clients on trading platforms, CFD products, and account setup
• Adhere to company compliance, risk management, and KYC procedures
• Maintain accurate records of client interactions in the CRM

Requirements

• Matric or equivalent qualification
• Minimum 2 years experience in a high-performance outbound sales call centre
• Strong closing ability and objection handling skills
• High level of computer literacy and CRM familiarity
• Ability to work shifts including weekends and public holidays
• Experience with online trading platforms or CFDs is advantageous

Benefits

• Medical Aid with Discovery (100% contribution)
• Group Risk Benefit (100% contribution)
• Gap Cover (100% contribution)
• On-site barista and refreshments
• Breakfast, lunch, and snacks
• On-site parking

About the Company

Start Stream provides trading services and financial market access to clients globally.