Controls Support Engineer

Responsibilities

• Investigate and analyze attraction control system incidents, including downtime, reliability, safety, and show quality concerns.
• Provide technical solutions to restore systems and improve performance.
• Deliver engineering support for attraction projects, including enhancements, upgrades, replacements, and commissioning.
• Perform hands-on work involving industrial automation and field devices.
• Plan and conduct Operational and Electrical Tests as part of the Annual Ride Safety Examination.
• Prepare and maintain engineering documentation, such as maintenance manuals, testing procedures, and wiring diagrams.
• Collaborate with internal stakeholders and coordinate with external contractors, suppliers, and regulatory bodies.

Requirements

• Bachelor’s degree in an engineering or science discipline (e.g., Electrical, Electronic, Mechatronics, Computer, or Communications Engineering).
• Minimum of 3 years’ post-qualification experience.
• At least 1 year of experience in industrial automation or control systems (e.g., system integration, instrumentation, or theater/stage automation).
• Solid knowledge of industrial automation and Operational Technology (OT) systems, including PLC and safety control platforms.
• Strong analytical and logical problem-solving skills with a data-driven approach.
• Fluency in both English and Chinese (verbal and written).

Preferred Qualifications

• Familiarity with show or attraction control systems, such as the TAIT Navigator control system.

About the Company

Hong Kong Disneyland Resort offers unforgettable, culturally distinctive Disney experiences for guests of all ages and backgrounds. Filled with your favorite Disney stories and characters, the resort offers guests the opportunity to explore diverse lands home to award-winning attractions and entertainment.