Controls Engineer

Responsibilities

• Manage the process flow between secured upstream data and high-speed production printing equipment
• Design, implement, and maintain print management platforms to optimize workflows and resolve connectivity issues
• Maintain industrial-scale printing and mail insertion equipment through mechanical and electrical troubleshooting
• Research technology trends to identify improvements in production workflows and downtime reduction
• Use SNMP-based tools and logs to monitor device health, performance, and alerts
• Collaborate with IT, Security, and OEM vendors to design and validate end-to-end print solutions
• Analyze production performance data and failure rates to improve preventative maintenance strategies

Requirements

• 5+ years of experience in network engineering or administration integrating enterprise networks with production systems
• 3+ years of experience working with digital print devices (e.g., HP, Canon, Xerox, Ricoh) in a commercial setting
• Experience with print management platforms (e.g., PaperCut, UniFlow, PrinterLogic) and Raster Image Processors (RIPs)
• Proficiency with core networking technologies including TCP/IP, DNS, DHCP, and VLAN configuration
• Comprehensive understanding of PCI/PII compliance and data security
• Strong mechanical and electrical aptitude for troubleshooting industry-scale production machinery
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

Preferred Qualifications

• 5+ years of experience troubleshooting complex production hardware like IP5000 or HP roll-to-roll printers
• Experience with secure printing implementations in regulated environments such as financial services or healthcare
• Experience with scripting or automation using PowerShell or Python to streamline administration tasks

About the Company

Fiserv is a global leader in Fintech and payments, moving money and information to connect financial institutions, corporations, merchants, and consumers millions of times a day. We provide the secure, reliable infrastructure that powers global commerce and financial services.