Control Room Operator

Responsibilities

• Supervise and verify operational activities according to the Activity Organization Matrix
• Ensure the continuous functionality of the studios and maintain company game standards
• Acknowledge and resolve table calls promptly to minimize game downtime
• Report, log, and document all operational incidents and mistakes
• Assist in the opening and closing processes of gaming tables
• Stay up to date with all procedures, rules, promotions, and game strategies
• Support the Shift Manager and maintain effective communication across departments

Requirements

• At least 1 year of experience as a Croupier in the Live Casino industry
• Proficient PC skills, including experience with Microsoft Office
• Strong communication and presentation skills
• Ability to demonstrate patience and understanding when working with people

Preferred Qualifications

• Previous experience in a Supervisor or management role
• Technical background
• University-level education

Benefits

• Company-provided accommodation
• Meal program (one meal provided per shift)

About the Company

ARRISE is a leading supplier of player-favorite content to the iGaming industry. As a global software development and services company, we deliver end-to-end digital solutions. With a massive global team of over 12,000 talented individuals, we operate offices worldwide, including the UAE, Malta, Serbia, and Canada, driving innovation across the industry.