Contracts Administrator

Responsibilities

• Maintain and manage the company’s master contract audit database
• Conduct daily customer outreach via phone and email to obtain signed, expired, or missing agreements
• Manage DocuSign workflows related to account ownership transfers and agreement execution
• Document all customer interactions, contract statuses, and updates within Salesforce
• Serve as the first point of contact for routine inquiries regarding contract terms, renewals, and rates
• Coordinate with Sales and Field Service teams to ensure contract completion during account setup
• Monitor contract execution status and maintain organized digital records in Google Drive
• Support outbound collections activities for past-due accounts as part of transitional responsibilities

Requirements

• Proven experience in contract administration, account management, or a detail-driven administrative role
• Strong written and verbal English communication skills
• Experience using Salesforce or a comparable CRM system
• Experience with DocuSign or similar electronic signature platforms
• Ability to manage high volumes of documentation with a high degree of accuracy
• Strong organizational skills and the ability to work independently in a remote environment

Preferred Qualifications

• Experience supporting contract compliance, renewals, or customer agreements
• Background in customer success, service operations, or account administration
• Experience maintaining audit logs, compliance documentation, or contract repositories

Benefits

• Direct client relationship with independent service delivery
• Direct payment from the client

About the Company

Elevate and Delegate connects skilled professionals with global clients, facilitating high-impact remote work opportunities.