Contract Logistics IT Specialist

Responsibilities

• Deliver "white glove" IT support to executives and their teams
• Troubleshoot and resolve technical issues through ticketing systems using structured problem-solving
• Analyze, diagnose, and implement solutions, including system setup and configuration changes
• Escalate complex issues and collaborate with cross-functional teams on technology initiatives
• Maintain knowledge of emerging technologies and provide feedback on recurring user challenges
• Adhere to processes, service levels, KPIs, and support shift-based operations

Requirements

• 2 years of experience solving technical issues in a warehouse environment
• 2 years of experience with WMS systems and RF scanners
• 2 years of Technical Support or IT experience
• Excellent English language skills, both written and verbal
• Readiness and availability to work in shifts

Preferred Qualifications

• Experience in the logistics or transport business

Benefits

• Competitive total rewards package
• Health and welfare benefits
• 401k retirement savings plan
• Tuition reimbursement
• Incentive compensation for eligible roles
• Opportunities for global training programs and career mobility

About the Company

Kuehne+Nagel is a global leader in logistics, helping to shape the flow of global trade. We provide essential services that enable the movement of goods across the world, from everyday essentials to life-saving medicines, ensuring precision and efficiency in every shipment.