Continuous Improvement Lead

About the Company

Culligan is a global leader in water solutions, providing drinking water solutions, water softeners, and filtration systems. With over 80 years of experience, the company is committed to delivering state-of-the-art products while minimizing environmental impact.

Responsibilities

• Lead and deliver finance transformation projects including Direct Debit software implementation and quarterly billing transitions
• Run structured continuous improvement (Kaizen-style) events across AR and AP units
• Review existing processes, SOPs, and workflows to identify and implement sustainable improvements
• Identify opportunities for automation and reduction of manual work in partnership with IT
• Improve data quality, reporting accuracy, and financial controls
• Define, track, and report KPIs related to AR/AP performance such as DSO and error rates
• Build strong relationships with Finance, Operations, and Customer teams to drive engagement

Requirements

• Proven experience in continuous improvement, process optimisation, or transformation roles
• Strong background in finance operations (AR, AP, billing, or credit control)
• Demonstrated experience delivering end-to-end projects
• Ability to analyse processes and translate insight into practical action
• Confident stakeholder management and communication skills
• Hands-on mindset comfortable at both strategic and operational levels

Preferred Qualifications

• Experience implementing finance systems such as Direct Debit platforms or billing systems
• Knowledge of Lean, Kaizen, or Six Sigma methodologies
• Experience with automation tools or workflow systems
• Background in shared services or high-volume transactional environments

Benefits

• Company Pension scheme
• Company Sick Pay
• Cycle to Work scheme
• Employee rewards and discounts
• Health Care Cash Plan option
• 24/7 Employee Assistance Programme
• Access to online learning and development
• Free onsite parking
• Life Assurance