Consumer Experience Leader

Responsibilities

• Deliver engaging, efficient, and personalized consumer experiences on the retail floor
• Support store leadership with consumer experience initiatives, visual merchandising, and visual standards
• Foster a positive team environment and support associate engagement
• Assist with training, coaching, and feedback to support team development
• Help execute store controls, operating standards, and safety practices
• Monitor sales performance and support revenue-building strategies
• Assist with community engagement, events, and local brand awareness efforts
• Support recruiting and identify potential talent for store roles

Requirements

• HS Diploma or GED required
• 1 year of retail supervisory experience preferred
• Strong sales and customer service skills
• Experience with merchandising, inventory control, and loss prevention
• Knowledge of staffing, coaching, counseling, training, and development
• Strong organization, prioritization, and communication skills
• Proficiency with POS systems and Microsoft Office

Preferred Qualifications

• College degree
• Experience supporting retail events or external partnerships
• Strong collaboration and team leadership skills

About the Company

Carhartt is a workwear brand built on hard work, authenticity, and lasting customer relationships.