Consumer Credit Supervisor

Responsibilities

• Render credit decisions on complex issues referred by Analysts or initiated by dealers within established authority levels.
• Monitor dealer portfolio performance and regional purchase policy to identify trends and opportunity areas.
• Conduct deal reviews and call quality monitoring for Credit Analysts to ensure alignment with organizational goals.
• Provide one-on-one coaching and performance feedback to Credit Analysts at various levels.
• Oversee workflow, including staffing levels, queue progress, and call statistics to ensure maximum efficiency.
• Manage performance reviews and lead training programs for both new hires and existing staff.
• Coordinate with the Field Sales team to maintain positive dealer relationships and provide excellent customer service.

Requirements

• Bachelor's degree in finance or a related field.
• Minimum of 5 years of credit lending experience.
• At least 3 years of secured credit buying experience, preferably in automotive finance.
• 1 to 2 years of experience in a work leader or supervisory role, including training and assigning work.
• Extensive knowledge of credit analysis and the automotive dealer business.
• Strong analytical, problem-solving, and negotiation skills.
• Ability to work onsite in Irving, TX.

Benefits

• Comprehensive benefits package including medical and mental health coverage.
• Retirement savings plans and parental leave.
• Employee Lease Program and Vehicle Purchase Program (VPP) discounts.
• Opportunities for career growth, leadership training, and tuition reimbursement.

About the Company

Nissan is an innovation company that combines industry-leading thinking with performance, value, efficiency, safety, and style. With over 150 million vehicles produced globally, Nissan is dedicated to enriching the lives of employees and customers through cutting-edge transportation solutions and a culture of diversity and inclusion.