Consultation Service Representative

Responsibilities

• Receive, accession, and triage consultation case samples and patient assets
• Perform accurate data entry into Department of Pathology Laboratory Information and tracking systems
• Unpack, verify, and record contents and condition of received patient assets and paperwork
• Label and triage patient assets for distribution to designated services
• Return slides, blocks, and other patient assets to originating facilities with high attention to detail
• Assist in resolving accessioning issues, including requisition discrepancies and missing information
• Support specimen processing, including receipt, transport, tracking, and distribution of anatomic and clinical laboratory specimens
• Maintain quality control, such as performing temperature checks on storage refrigerators and freezers

Requirements

• High School diploma or equivalent combination of education and experience
• 2 to 5 years of relevant professional experience
• Demonstrated ability to perform timely and accurate data entry
• Ability to lift up to 25 lbs
• Ability to perform frequent standing and walking
• Strong problem-solving skills and ability to work effectively in a team-based production environment

Preferred Qualifications

• Knowledge of medical terminology
• Experience with Microsoft Office products, MiChart, or Soft software
• Previous experience working in a laboratory environment

Benefits

• Excellent medical, dental, and vision coverage effective on your first day
• 2:1 Match on retirement savings

About the Company

Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development. As one of the largest healthcare complexes in the world, we strive to attract and develop outstanding people to become part of a distinguished academic health system.