Consultant Support Fonctionnel

Responsibilities

• Provide production supervision and batch verification for critical application environments
• Manage N3 application incidents, including analysis, diagnosis, and resolution tracking
• Execute complex SQL queries to investigate and correct data anomalies
• Identify malfunctions, perform bug research, and propose sustainable solutions
• Participate in integration testing, user acceptance testing (UAT), and production deployments
• Manage requests and incidents using ITSM and JIRA tools
• Produce activity reporting and maintain the knowledge base through documentation
• Collaborate with MOA, MOE, operations teams, and software editors
• Participate in on-call rotations and sensitive operations

Requirements

• Proven experience in application or production support
• Advanced proficiency in SQL (complex queries)
• Basic knowledge of Linux commands
• Strong analytical capability for complex N3 incident resolution
• Ability to work effectively in demanding functional environments

Preferred Qualifications

• Knowledge of the retirement or social protection business domain

About the Company

Inetum is a European leader in digital services. With 26,000 consultants and specialists across 19 countries, the group works to create a concrete digital impact through solutions that drive performance, innovation, and the common good. Inetum accompanies organizations in their digital transformation challenges with proximity, flexibility, and responsibility.