Consult Experience Specialist

Responsibilities

• Greet patients warmly and verify appointments
• Provide exceptional customer service throughout the patient journey
• Support Sales Consultants by facilitating consultations and administrative tasks
• Manage data entry, appointment scheduling, and payment processing
• Collaborate with team members to identify patient success stories
• Assist with patient inquiries and follow-ups pre- and post-operatively
• Support cross-selling by preparing quotes and consent forms

Requirements

• High school diploma or equivalent; bachelor’s degree preferred
• Experience in customer service or front-desk roles, ideally in medical or aesthetic settings
• Excellent verbal and written communication skills
• Ability to multitask in a fast-paced environment
• Proficiency with Microsoft Office and computer systems
• Professional demeanor and commitment to client experience

Benefits

• Base salary with bonus and overtime potential
• Medical, Dental, and Vision insurance
• Life Insurance
• 401(k) matching
• Paid Time Off (PTO) and Paid Holidays
• Employee Assistance Program (EAP)

About the Company

Sono Bello is America's top cosmetic surgery specialist, with over 185 board-certified surgeons performing laser liposuction and body contouring procedures.