Conseiller Commercial

Responsibilities

• Develop company turnover through remote commercial relationships
• Manage inbound and outbound call flows
• Process orders via phone, email, fax, and EDI while respecting delivery constraints
• Provide technical product advice and information to customers
• Promote products, short-dated items, and commercial operations
• Manage stock shortages by proposing substitute products
• Negotiate sales prices in accordance with commercial direction
• Build trust and discover customer needs through active listening
• Coordinate with field sales teams to prepare calls and manage client portfolios
• Ensure compliance with food hygiene and safety rules

Requirements

• Strong sense of service, reactivity, and dynamism
• Excellent communication and teamwork skills
• Proficiency with IT tools (Word, Excel, email) and telephony
• Ability to work in a fast-paced environment
• Organized and rigorous approach to tasks
• Interest in food products and gastronomy

About the Company

Pro à Pro, a subsidiary of the METRO Group, is a major player in the RHD (Out-of-Home Catering) sector. We supply professionals in the catering industry (restaurateurs and local authorities) with a wide range of products including groceries, beverages, fresh products, frozen goods, and hygiene supplies.