Conseiller Clientèle

Responsibilities

• Provide advisory and assistance services to sellers and the dealer network
• Contribute to the achievement of Customer Department commitments regarding file processing quality and risk management
• Apply established processes and procedures for the study and acceptance of financing files
• Support the achievement of service objectives and propose continuous improvement actions
• Guide the network and customers with patience and professionalism throughout their experience

Requirements

• Bac+2 or Bac+3 degree
• Passion for customer relations with excellent oral and written communication skills
• Strong interpersonal skills and a collaborative team spirit
• Proficiency in office and web tools
• Result-oriented mindset with the ability to work autonomously and propose solutions

About the Company

DIAC SA, operating as Mobilize Financial Services, is a subsidiary of Renault Group. We provide innovative financial services and financing solutions for new and used vehicles to both individual and professional customers. With 4,000 employees across 35 countries, we are dedicated to building sustainable mobility and fostering a diverse, inclusive work environment.