Congress Planner

Responsibilities

• Support end-to-end event management including registration, attendee logistics, and travel coordination for Pharma and Non-Pharma clients.
• Manage event databases, attendee communications, and registration reporting.
• Coordinate accommodation and travel requirements for attendees, speakers, and staff.
• Liaise with third-party providers, travel agents, and external agencies to book travel and transfers within budget.
• Prepare essential event documentation such as rooming lists, dietary requirements, name badges, and welcome letters.
• Provide on-site support to supervise registration and assist with general event coordination.
• Assist with budget preparation, invoice reconciliation, and post-event data reporting.

Requirements

• 1-3 years of experience in meeting and event management.
• Fluent Business English.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Advanced skills in Mail Merge (Word) and Pivot Tables (Excel).
• High level of attention to detail and ability to work under pressure.
• Strong customer care excellence and ability to work effectively within a team.

Preferred Qualifications

• Proficiency in Cvent (data entry, eRFP, reporting, and budgeting).
• Experience with Microsoft Access.
• Knowledge of Global Distribution Systems (GDS).
• Additional languages are a plus.

Benefits

• Flexible benefits including health, welfare, and retirement programs.
• Travel perks with access to deals on flights, hotels, and car rentals.
• Access to over 20,000 learning courses and leadership development opportunities.
• Inclusive culture with global INclusion Groups.

About the Company

Amex GBT is a global leader in travel management, where colleagues find inspiration in travel as a force for good. We offer an inclusive and collaborative culture designed to help our employees achieve success and make a meaningful impact on the industry.