Concierge

About the Company

Le Carlina is a classic and refined luxury chalet located in Courchevel 1850. Part of the Alp’Azur group, the hotel offers a chic, family-oriented atmosphere with exceptional gastronomy and high-end amenities.

Responsibilities

• Prepare client stays and welcome guests upon arrival
• Inform guests, respond to requests, and anticipate needs
• Facilitate relations between guests and hotel services or external providers
• Manage incoming and outgoing parcels and mail for guests
• Recommend and contribute to the sale of hotel services
• Propose tailor-made services such as itineraries, activities, and transportation
• Ensure effective information transmission and maintain the hotel's prestigious image

Requirements

• Minimum 2 years of experience in a similar luxury establishment
• Fluency in English
• Proficiency in a second language is a plus
• Strong organizational skills and autonomy
• Discretion and diplomacy
• Team player with excellent communication skills
• Knowledge of Opéra or Concierge Organizer software is a plus