Concierge

Responsibilities

• Greet guests and manage check-in and check-out procedures
• Provide information about lodge amenities and community resources
• Coordinate transportation and EMPOWER Program services and schedules
• Respond to guest requests, concerns, and emergencies
• Maintain organized front desk area and accurate guest records
• Monitor lobby security and implement safety protocols

Requirements

• High School Diploma or Equivalent
• Minimum 1 year of Customer Service Experience
• Proficiency in Microsoft Office and multi-line phone systems
• Ability to work independently and multitask
• Strong communication and interpersonal skills

Preferred Qualifications

• Additional education or training in hospitality management or customer service
• Previous experience in hospitality or guest services

Benefits

• Generous paid time off policy
• Medical and dental benefits
• Retirement benefits
• Wellness programs
• Professional development programs

About the Company

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day.