Compliance Senior Manager

Responsibilities

• Own the Issue Management Process by tracking and trending issues from identification through to closure, validation, and remediation.
• Develop and implement a specific Issue Management procedure for the North America team.
• Create metrics and reporting to track timely completion rates and communicate findings to Senior Management.
• Conduct root cause analysis to determine why specific compliance issues arise.
• Collaborate with cross-functional teams including product, operations, finance, legal, and people teams to embed compliance into business processes.

Requirements

• 7+ years of experience in Risk, Compliance (2LoD), or Internal Audit within the fintech or banking sectors.
• Deep knowledge of Federal regulations, including Regulation E, UDAAP, and UCC 4A.
• Expertise in Issue Management lifecycles, including Root Cause Analysis, Corrective Action Plans, and validation testing.
• Proficiency using Jira and Audit Board for tracking regulatory findings and workflow automation.
• Strong data visualization skills using tools like Looker or Excel to design executive-level dashboards and define Key Risk Indicators (KRIs).
• Excellent written and verbal communication skills with experience interacting with auditors and regulators.
• Legal authorization to work in the U.S.

Preferred Qualifications

• Relevant compliance certifications such as CAMS or CRCM.
• Experience using Confluence or other GRC tools for policy management.
• Exposure to Canadian regulatory requirements (RPAA, FINTRAC).
• Experience working in a product-led or tech-first company.
• Paralegal certificate or equivalent experience in a legal support function.

About the Company

Wise is a global technology company building the best way to move and manage the world’s money. We are on a mission to make international payments faster, easier, and cheaper for everyone, everywhere. We believe in building money without borders and foster a diverse, equitable, and inclusive environment where every team member can thrive.