Community Support Specialist

Responsibilities

• Provide ongoing assessment of consumer needs and facilitate service plan updates every 180 days
• Support consumers in crisis situations and assist with benefit applications (SSI, Medicaid, Section 8)
• Help consumers locate community resources, affordable housing, and public transportation
• Accompany consumers to medical and psychiatric appointments
• Monitor medication compliance and symptom self-management
• Document all services and progress notes in the Electronic Medical Record (EMR)
• Participate in the on-call system for after-hours, holiday, and weekend support
• Advocate for consumers navigating social and governmental systems

Requirements

• High school diploma required
• 1 to 4 years of experience in social services or a nonprofit environment
• Experience in a mental health agency is highly desired
• Ability to work flexible hours including evenings and weekends
• Proficiency with Microsoft Office Suite and Electronic Medical Record (EMR) systems
• Strong organizational and multitasking skills

Preferred Qualifications

• Knowledge of ethical practices related to mental health care
• Ability to relate to adults with serious and persistent mental illness

Benefits

• Competitive base salary
• 100% employer-paid health, dental, and wellness insurance
• Four weeks of combined sick and vacation leave
• 403(b) retirement employer contributions
• Tuition stipend and professional development support
• Public Service Loan Forgiveness (PSLF) eligibility
• Company-paid holidays and incentive programs

About the Company

McClendon Center is a leading not-for-profit organization in Washington, DC, providing outpatient behavioral rehabilitation to the mentally ill by fostering independence and community participation.