Community Relations Assistant

Responsibilities

• Track and respond to all Community Relations correspondence, including phone, email, and mail
• Address and fulfill in-kind donation requests and maintain an inventory of autographed items
• Assist with game day and non-game day field events, including logistics and equipment management
• Welcome community groups to the park and lead guided tours
• Assist with community ticket distribution
• Track event photography and assist with storytelling for the annual report
• Support written projects such as player outreach nominations and newsletters

Requirements

• Strong commitment to providing a high level of customer service
• Strong oral and written communication skills with keen attention to detail
• Ability to multitask and problem-solve in fast-paced, changing environments
• Ability to maintain professional appearance and demeanor
• Ability to work nights, holidays, and weekends as needed
• Ability to protect the confidentiality and privacy of others and company records

Preferred Qualifications

• Proficiency with Canva and graphic design skills
• Experience using AI tools

About the Company

The Boston Red Sox Community Relations Team is dedicated to enriching the lives of our communities in New England and Southwest Florida. We champion youth development, provide memorable experiences for local hospital patients, honor our military and veterans, and uplift underserved communities through impactful events and initiatives year-round.