Community Manager

Responsibilities

• Collaborate on defining and executing the community strategic plan
• Create player-facing resources and engaging digital content
• Interface with internal production resources to produce assets
• Identify and leverage key influencers to evangelize the brand
• Assess and report on the community's pulse and concerns
• Devise and manage contests, events, and prize fulfillment
• Develop initiatives to encourage user-generated content
• Work with cross-functional teams including Social Media, Marketing, and Game Development

Requirements

• 2+ years of experience in Community Management, Social Media Management, or Customer Experience
• Proven experience managing and moderating online communities
• Experience with tools like Discord, Reddit, Sprinklr, Hootsuite, or Sprout Social
• Strong knowledge of social media platforms including TikTok, Instagram, X, YouTube, and Twitch
• Excellent written and verbal communication skills
• Experience working in fast-paced, globally distributed environments

Preferred Qualifications

• Experience within the video game, entertainment, or digital media industry
• Knowledge of live-service games and community lifecycle management
• Experience supporting influencer or ambassador programs
• Familiarity with video editing and multimedia content production
• Experience managing crisis communications

About the Company

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more.