Community Manager

Responsibilities

• Execute social and community engagement initiatives across key communication channels including social media, website, and forums
• Build, manage, and cultivate relationships with the player community on platforms such as Discord
• Write engaging content to promote game updates, events, and promotions
• Monitor player feedback, sentiment, and trends to provide analysis and reporting for game development decisions
• Work closely with cross-functional teams to identify and action core issues or opportunities

Requirements

• 2+ years of experience in Community Management or a similar role, preferably in video games
• Experience developing and executing content strategy across social media and web platforms
• Passion for games and knowledge of the MMORPG ecosystem
• Excellent verbal and written communication skills
• Proficiency in social media writing and best practices
• Strong interpersonal, problem-solving, and decision-making skills

Preferred Qualifications

• Analytical mindset with interest in measuring engagement
• Basic working knowledge of Adobe Photoshop
• Prior knowledge of NC games
• Experience with video and streaming platforms like Twitch and YouTube