Community Manager

Responsibilities

• Manage and operate official community channels
• Analyze user trends and derive improvements based on VoC
• Respond to user inquiries and manage communications
• Respond to live service issues and risks
• Address inappropriate users within the game and community
• Plan and execute events to encourage gameplay and community activation

Requirements

• Logical and smooth communication skills with diverse stakeholders
• Extensive experience playing PUBG: BATTLEGROUNDS (playtime must be provided)
• Strong sense of responsibility and proactive attitude
• Ability to travel overseas without disqualifying factors

Preferred Qualifications

• Experience in game service operations or community management
• Experience operating or participating in communities like Naver Cafe, Naver Lounge, or Discord

About the Company

KRAFTON is a global game developer and publisher dedicated to creating unforgettable worlds for fans across the globe through bold imagination and breakthrough technology.