Community Manager

Responsibilities

• Develop a community outreach and engagement program to build local relationships
• Execute community engagement events end-to-end, including outreach and enrollment
• Facilitate regular financial health workshops and community events in branches
• Manage the community engagement calendar and leverage national community playbooks
• Partner with Branch Managers and Bankers to drive customer engagement and referrals
• Report event results and survey data to national community teams
• Act as a culture carrier and steward of inclusion within the branches

Requirements

• Proven leadership experience with the ability to influence across the firm and community
• Strong event coordination and project management skills
• Ability to build strong relationships with clients, peers, and partners
• Executive presence with strong presentation skills for small and large groups
• Proactive self-starter with strong time management and prioritization skills
• Strong analytical, strategic, and independent problem-solving skills
• Ability to discover client needs and connect them to appropriate resources

Preferred Qualifications

• Bilingual language skills

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.