Community Manager

Responsibilities

• Lead community strategy in Tuscaloosa to drive financial health and measurable business outcomes.
• Build and maintain strong partnerships with nonprofits, local leaders, and businesses to advance financial inclusion.
• Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives.
• Design and deliver outreach programs and financial health workshops for individuals, families, and business owners.
• Manage the full lifecycle of community engagement events, including promotion, logistics, and execution.
• Collaborate across Chase business units to align goals and maximize local impact through referrals and resource coordination.
• Adhere to all budget, risk, and compliance requirements.

Requirements

• Proven leadership experience with the ability to influence stakeholders and community members.
• Strong event coordination, project management, and organizational skills.
• Excellent presentation skills for virtual, in-person, and hybrid settings.
• Ability to build authentic relationships and discover client needs.
• Strategic, analytical, and independent problem-solving skills.
• Proactive self-starter with excellent time management.

Preferred Qualifications

• Bilingual language skills.

Benefits

• Competitive total rewards package including base salary and discretionary incentive compensation.
• Comprehensive health care coverage.
• Retirement savings plans.
• Tuition reimbursement and mental health support.
• Financial coaching and various employee wellness programs.

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.