Community Manager

Responsibilities

• Manage day-to-day community engagement across all social media platforms, including comments, direct messages, and mentions
• Respond to high volumes of community interactions in a timely, professional, and brand-aligned manner
• Plan, schedule, and publish content across multiple social media platforms in line with the content calendar
• Monitor brand conversations, sentiment, and industry trends using social listening tools
• Identify audience insights and engagement patterns to provide actionable recommendations
• Prepare and deliver structured performance reporting on engagement, sentiment, and trends
• Escalate sensitive or high-risk reputational issues to internal stakeholders

Requirements

• 2-4+ years in community management, social media, or digital engagement roles
• Strong understanding of Instagram, TikTok, X, LinkedIn, YouTube, and Facebook
• Experience with social listening and scheduling tools like Brandwatch or Hootsuite
• Strong English and Arabic writing skills
• Degree in Marketing, Communications, or a similar field preferred