Community Health Worker

Responsibilities

• Meet patients in the community, in the home, and in healthcare facilities to conduct needs assessments
• Help patients address health-related social issues like homelessness, substance use, and hunger
• Create and maintain a directory of community resources such as food banks and housing assistance
• Manage relationships with healthcare providers and partner with multidisciplinary care teams
• Accompany members to medical appointments and navigate technology systems for documentation
• Support outreach to eligible individuals via in-person, phone, or video visits
• Participate in weekly care team huddles

Requirements

• Reside within a commutable distance of Cleveland
• Current Driver’s license and access to an insured vehicle
• Ability to travel within surrounding counties (up to 80%)
• Availability for a set schedule including at least one weekend day and one late-start shift per week
• Computer literacy for virtual communication and documentation
• Strong interpersonal communication and active listening skills
• Cultural competency to work with diverse community groups

Preferred Qualifications

• Community Health Worker certification
• Long-time resident of the Greater Cleveland area
• Experience conducting home visits and outreach
• Experience working with managed care patients
• Knowledge of Greater Cleveland Medicaid populations

Benefits

• Stock Options
• Work-from-Home Stipend
• Performance-based incentive program
• Medical, Vision, and Dental Coverage
• Life Insurance
• 20 vacation days and 11 paid holidays
• 16 weeks parental leave for birthing parents; 8 weeks for non-birthing parents
• 401(k) with company contribution
• Commuter Benefits
• Professional Development Stipend

About the Company

Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits through technology-enabled, human-centered support.