Community Engagement Lead

Responsibilities

• Build and lead the Host Community strategy for Spain and Portugal
• Implement and iterate on Community programs like Host Clubs and Host events
• Act as the primary bridge between the local Airbnb team and the Host Community
• Lead Community growth, engagement, and impact projects from planning to delivery
• Coordinate the daily operations of a Community Engagement Manager
• Develop and test new value propositions for growing host communities
• Design initiatives for train-the-trainer models and content strategies
• Collaborate with Country Managers, Policy, Legal, and Marketing teams to drive host success
• Leverage familiarity with regulatory environments to drive host education on compliance

Requirements

• 10+ years of experience in Community Management, Strategy, Innovation, Operations, or Project Management
• Strong strategic project management skills
• Ability to align community goals with business objectives
• Familiarity with regulatory environments
• Entrepreneurial and solution-oriented mindset
• Highly autonomous and self-driven
• Spanish mother tongue and fluent English
• Ideally fluent in Portuguese
• Based in Barcelona

About the Company

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.