Community Corrections Support Worker

Responsibilities

• Monitor access and security of the Community Residential Facility (CRF) to maintain a calm and secure atmosphere
• Conduct regular facility rounds, bed checks, and monitor resident sign-in/out sheets
• Enforce in-house rules and parole conditions in strict adherence to policy and the Statement of Work
• Maintain accurate records, including duty logs, medication access logs, and incident documentation
• Communicate effectively with Parole, the National Monitoring Centre (NMC), and Police regarding incidents
• Ensure confidentiality of all clients and maintain professional interactions with residents
• Perform light janitorial duties and assist with intake office organization as required

Requirements

• High School Diploma or equivalent
• Criminal record clearance through the BC Criminal Records Review Program
• Security clearance through Correctional Services Canada (CSC)
• Clear TB Skin Test
• Computer literacy and adequate typing skills
• Strong verbal and written communication skills
• Ability to work under pressure and utilize de-escalation techniques in crisis situations

Preferred Qualifications

• Post-secondary coursework in criminology, sociology, or a related field
• Experience working with mental health issues or using de-escalation techniques
• Valid Occupational First Aid Level 1
• Valid Class 5 Driver's License
• Valid WHMIS certificate

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need across Canada and Bermuda for more than 130 years. We provide essential services including food, clothing, and shelter, while supporting individuals facing unemployment, addiction, and family challenges. We are committed to a mission of hope, service, dignity, and stewardship, welcoming people of all backgrounds to join our purpose-driven team.