Community Account Representative

Responsibilities

• Drive subscriber growth and product penetration for video, high-speed internet, voice, XFINITY Home, and Mobile within assigned multi-dwelling communities.
• Execute promotional events and social initiatives to generate new residential customers.
• Serve as the primary point of contact for property stakeholders, managing communications for bulk deployments and network upgrades.
• Build and maintain strong relationships with residents and property management staff to enhance the customer experience.
• Coordinate event logistics, including budget management, planning, and the distribution of marketing materials.
• Utilize social media and digital tools to drive online marketing efforts and community engagement.
• Meet and exceed sales goals while employing retention techniques to minimize service cancellations.

Requirements

• 0-2 years of relevant work experience.
• Proficiency in Microsoft Office and various digital/social media platforms.
• Ability to work a variable schedule, including nights and weekends.
• Strong communication and interpersonal skills to develop rapport with diverse audiences.

Preferred Qualifications

• Bachelor's Degree.
• Previous experience in sales, account management, or event coordination.

About the Company

Comcast is a Fortune 50 leader in media and technology, driving innovation to create world-class entertainment and online experiences. We bring cutting-edge products and services to life for millions of customers every day through a culture of teamwork and industry-leading technology.