Communications Operator

Responsibilities

• Respond to all emergency codes and alarms according to departmental policies
• Activate key responders for emergency events and perform 911 calls to outside emergency services when required
• Monitor security radio channels and respond to requests from key responders
• Document and record all codes and code testing in the appropriate format
• Provide locating services for senior administrators, physicians, and medical personnel
• Use computerized paging applications to activate long-range pagers and mobile devices
• Operate telephone equipment to answer, screen, and connect internal and external calls
• Maintain application databases by entering, verifying, and updating information
• Maintain strict client confidentiality and protect sensitive operations

Requirements

• Completion of a 2-year community college program
• 2 to 3 years of practical and related experience
• Proven typing skill of at least 40 WPM
• Strong knowledge of medical terminology, including pronunciation and spelling
• Proficiency in navigating and using various Windows-based applications
• Excellent oral comprehension and expression skills
• Ability to make quick, accurate decisions under high pressure and stressful conditions

Benefits

• Competitive compensation packages
• Membership in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to transit and UHN shuttle services
• Opportunities for professional development and promotion within a large organization
• Various corporate discounts including travel, restaurants, and parking

About the Company

University Health Network (UHN) is Canada’s #1 hospital and the world’s #1 publicly funded hospital. Comprising multiple major sites including Toronto General Hospital and Princess Margaret Cancer Centre, UHN is a global leader in biomedical research, education, and patient care. Affiliated with the University of Toronto, UHN is dedicated to its vision of building a healthier world through discovery and clinical excellence.