Commercial Operations Manager

Responsibilities

• Design, implement, and monitor commercial operational processes for the International region.
• Ensure correct management of the commercial pipeline, including opportunities, forecasting, and follow-up.
• Consolidate and analyze commercial information to generate executive reports and dashboards.
• Coordinate commercial planning cycles, including goals, forecasts, and business reviews.
• Provide operational support to sales teams regarding CRM usage, tools, and processes.

Requirements

• University degree in Administration, Engineering, Business, or a related field.
• Minimum of 5 years of experience in sales operations, commercial operations, or similar roles.
• Proven experience in CRM management and commercial data analysis.
• Strong leadership and personnel management skills.
• Effective communication and collaborative teamwork abilities.
• Results-oriented mindset.

Preferred Qualifications

• MBA degree.

About the Company

Tecnológico de Monterrey is a community centered on education, innovation, research, and excellence. We aim to transform our environment by empowering talent to imagine, undertake, and build solutions that positively impact people and the community.