Commercial Operations Manager

About the Company

Rapsodo is a leader in sports technology and data analytics, providing professional-grade technology for athletes to enhance performance. The company collaborates with major partners including the PGA of America, Golf Digest, and various MLB teams.

Responsibilities

• Manage daily coordination with 3PL partners across the US and Canada
• Own inbound logistics and customs clearance for finished goods
• Coordinate kitting, postponement, and value-added services
• Handle reverse logistics including returns, refurbishment, and warranty tracking
• Ensure inventory and logistics readiness for product launches and promotions
• Monitor inventory visibility across DTC, retail, wholesale, and B2B channels
• Provide accurate demand planning inputs to Supply Chain and Purchasing teams
• Build and standardize coordination processes with 3PL and internal teams

Requirements

• Hands-on experience in fulfillment operations and 3PL coordination
• Experience managing 3PL relationships and holding partners accountable
• Experience working across DTC, B2C, and B2B channel types
• Knowledge of inbound logistics, customs clearance, and returns/refurbishment flows
• Proficiency with ERP systems, WMS, or TMS tools
• Ability to work independently and cross-functionally with Sales and Supply Chain
• Must be based in or willing to relocate to St. Louis, MO