Commercial Operations Analyst

Responsibilities

• Create, validate, and process sales orders across retail, hobby, and international channels via D365 and FC Pro
• Manage complex order types including intercompany flows, manual orders, and pre-payment invoicing
• Own product data accuracy, item card updates, and new product launch readiness in D365
• Maintain the Master Customer Register, contracts, terms, and vendor records
• Monitor order lifecycle, payment status, credit risk, and escalate issues proactively
• Coordinate across Sales, Finance, Logistics, and Marketing to ensure timely execution
• Support inbound and outbound logistics, delivery tracking, returns, and stock transfers
• Maintain data integrity across D365, FC Pro, TM1, and offline trackers
• Identify recurring issues and contribute to process improvements and operational efficiency

Requirements

• Strong task execution, ownership, and follow-through
• Clear and confident communication across multiple stakeholder groups
• Comfortable managing high-volume workloads and concurrent deadlines
• High attention to detail and accuracy in operational and data-driven tasks
• Ability to balance rapid short-term response with structured long-term planning
• Confident navigating multiple systems such as D365, FC Pro, TM1, and offline tools
• Analytical mindset focused on data quality, system alignment, and operational efficiency

About the Company

Fanatics is building a leading global digital sports platform across commerce, collectibles, and betting and gaming. Fanatics Collectibles operates at the intersection of collectibles, culture, and technology, leveraging a digital sports platform that spans over 900 sports properties and engages more than 81 million fans.