Commercial Lines Account Manager

Responsibilities

• Manage and service a commercial lines book of business with a client-first approach
• Respond to client inquiries regarding policies, endorsements, billing, and claims
• Review complex documents including renewals, claims, applications, and supporting data
• Maintain accurate client records and follow-up activities within agency systems
• Coordinate with carriers to resolve claims and complex service issues
• Prepare and process policies, renewals, endorsements, binders, and related documentation
• Lead the renewal process and proactively address coverage gaps
• Partner with Community Business Advisors to support client retention and sales growth

Requirements

• 4+ years of experience in the insurance industry
• Strong understanding of commercial insurance coverage and industry practices
• Detail-oriented with strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office and agency management systems
• Ability to work independently

About the Company

At WalkerHughes Insurance, we put people first — both our clients and our team. We guide customers through complex insurance decisions, advocate for them when they need us most, and leverage technology to deliver innovative, effective solutions.