Commercial Inside Sales

Responsibilities

• Drive sales growth by managing the initial stages of the commercial funnel for new clients
• Generate new business opportunities by contacting potential customers to identify needs and coordinate key interviews
• Manage inbound inquiries via phone, email, and chat to ensure efficient conversion of interested organizations
• Execute strategic campaigns to manage churn, focusing on reactivating and recovering inactive customers
• Manage and grow an assigned portfolio of clients to ensure long-term loyalty and expansion
• Contribute to a Customer Experience (CX) culture by improving transactional service quality
• Maintain accurate and strategic records of all customer interactions and progress within the CRM

Requirements

• University degree in Industrial Engineering, Chemistry, Mechanical Engineering, Logistics, or a related field
• Experience working with CRM systems
• Intermediate level of English

About the Company

Air Liquide is a world leader in gases, technologies, and services for Industry and Health. We leverage energy and environmental transitions, healthcare advancements, and digitization to deliver value to our stakeholders through a collaborative and respectful work environment.