Commercial Client Relationship Specialist

Responsibilities

• Process distributor and dealer orders in SAP from receipt through invoicing
• Monitor Salesforce for failed orders and release orders to SAP
• Coordinate with warehouse, shipping, and supply chain teams to resolve order and inventory issues
• Serve as the primary point of contact for commercial customers regarding order status and product availability
• Manage the GWC Program inbox and track program claims
• Prepare order-related documentation including shipment schedules, invoices, and fulfillment metrics
• Collaborate with Sales, Finance, and IT to resolve issues and improve customer experience
• Identify and implement process improvements to increase operational efficiency

Requirements

• High school education or equivalent
• Strong attention to detail
• Excellent organizational and time management skills
• Strong presentation and communication skills
• Ability to think quickly and make decisions
• Proven ability to access decision makers at client organizations

About the Company

Greenworks Tools is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals, offering a robust line of high-performance, eco-friendly equipment.