Commercial Analytics & Insights Manager

About the Company

Monocle is an independent media brand that has built a global reputation for its coverage of international affairs, design, travel, fashion and more. Launched in London in 2007, the business has grown to include our magazine, daily newsletters, a round-the-clock radio station and international events, as well as thriving shops, e-commerce and cafés.

Responsibilities

• Provide analysis and recommendations to improve acquisition, retention, engagement and revenue performance
• Work across the full analytics process including extracting data, developing reporting frameworks, and evaluating performance
• Write SQL queries and build dashboards to support decision-making
• Translate complex data findings into clear commercial actions for senior stakeholders
• Support growth ambitions across subscriptions, audience development, editorial, marketing and product

Requirements

• Experience in a subscriptions, membership or recurring revenue business
• Strong technical capability in SQL, GA4, Looker and Excel
• Familiarity with platforms such as Klaviyo and Piano
• Ability to move between hands-on analysis and strategic discussion
• Right to work in the U.K.

Benefits

• Discounts at The Monocle Café and Shop
• Breakfast provided five days a week
• Health and life-insurance benefits
• 23 days annual leave, 7-day Christmas shutdown and 8 bank holidays