Commercial Account Executive

Responsibilities

• Own the full sales cycle for the mid-market segment in Germany, Austria, and Switzerland
• Build and manage a sales pipeline through multi-channel prospecting and self-generation
• Lead discovery, product demonstrations, contract negotiations, and closing
• Execute solution-based selling by mapping AI-powered CXA solutions to prospect business goals
• Maintain high CRM hygiene in Salesforce for accurate forecasting and reporting
• Collaborate with SDRs, Partner Managers, Solution Engineers, and Marketing teams

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field
• Fluency in German and English
• Proven track record in commercial sales and driving new business opportunities
• Strong hunter mentality with experience in self-generating opportunities
• Experience in software or technology sales preferred
• Experience in AI-focused sales is a plus
• Strong understanding of sales methodologies
• Ability to travel as needed

About the Company

Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS), Talkdesk builds AI-first solutions that prioritize empathy, trust, and transparency.