Color Consultant

Responsibilities

• Provide expert hair color consultations and professional advice to DIY enthusiasts to help them achieve their hair color goals.
• Drive brand loyalty and sales by utilizing selling behaviors and introducing customers to new product categories.
• Manage daily operational tasks including POS transactions, returns, exchanges, and accurate monetary handling.
• Maintain store standards through merchandise pricing, shipment processing, housekeeping, and planogram execution.
• Mentor and train other associates to elevate the team's overall hair color knowledge.
• Ensure compliance with all safety, loss prevention, and inventory control procedures.

Requirements

• High school diploma or equivalent.
• Must be 18 years of age or older.
• 1+ year of retail sales or customer service experience preferred.
• Ability to communicate clearly and concisely with customers, co-workers, and management.
• Proficiency with iPad usage and internet/social media navigation.
• Ability to work a flexible schedule to meet the needs of the business.
• Ability to present a professional image and interact positively with the public.

About the Company

SBH is a leader in the beauty industry, dedicated to providing professional-grade products and expert guidance to both professionals and DIY enthusiasts. We strive to be the undisputed leader in hair color by fostering a culture of continuous learning, diversity, and exceptional customer service.