Collision Repair Painter-Technical Services Representative

Responsibilities

• Provide technical support and product application expertise for automotive refinish products to body shops, dealerships, and production facilities
• Assist customers with proper product selection, application, and the setup of mixing systems
• Perform color verification and field color formulations
• Troubleshoot product quality issues and implement effective solutions
• Support sales representatives, branch operations, and distributors with technical and marketing assistance
• Develop and implement training aids and conduct internal training at all levels
• Maintain accurate records of demonstrations and enter all service calls into the CRM
• Manage technical support budgets and maintain required documentation and reports
• Operate company vehicles in accordance with all laws while traveling to various client sites

Requirements

• High School Diploma or equivalent
• 3-5 years of experience with vehicle refinish processes and products
• Valid driver's license and an acceptable driving record
• Ability to tint paint and distinguish chromatic colors
• Proficiency in Microsoft Word and spreadsheets
• Ability to lift and carry up to 100 lbs occasionally
• Ability to tolerate non-toxic paint odors and wear a respirator as required
• Willingness to travel approximately 75% of the time

Preferred Qualifications

• Bachelor’s Degree in a business-related field
• Prior sales experience
• Experience in the automotive aftermarket industry

About the Company

Sherwin-Williams aims to inspire and improve the world by coloring and protecting what matters. We provide innovative paints, coatings, and solutions that make the world brighter and stronger. We invest in our people by offering opportunities for career growth, inclusive team environments, and comprehensive benefits to support health and well-being.