Posted 2 days ago
College Aide - Applications Support
City of New YorkApplications Support
Requirements
Matriculated college or graduate student, IT-related coursework for higher assignment levels, 9 semester credits in acceptable study, End-user support, Problem diagnosis, Timely response to inquiries
Skills
IT supportTroubleshooting
About the role
Responsibilities
- Provide end-user support for routine and non-routine application issues
- Diagnose problems and offer solutions
- Respond to inquiries in a timely manner
- Support DYCD Information Technology application support operations
Requirements
- Matriculation at an accredited college or graduate school
- Continued student status during employment
- IT, computer science, MIS, data processing, or related coursework for higher levels
- 9 semester credits in an acceptable course of study for applicable levels
- Ability to work no more than half-time while classes are in session
About the Company
The New York City Department of Youth and Community Development invests in community-based organizations and programs that help alleviate poverty and expand opportunities for New Yorkers.
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City of New York · New York City
