Collector - Outbound

Responsibilities

• Answer inbound phone calls from internal and external customers
• Process payments and make credit release decisions following established procedures
• Refer customer disputes to field personnel for final resolution
• Make payment arrangements on delinquent accounts
• Perform outbound collections calls in support of credit release procedures
• Escalate customer disputes and collections situations as necessary
• Assist team in meeting inbound service level standards

Requirements

• High School diploma or GED
• More than two years of Credit & Collections experience
• Experience handling inbound calls in a fast-paced environment
• Proficiency in Microsoft Word and Excel
• Strong customer service and verbal communication skills
• Ability to work successfully in a team environment

About the Company

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.