Collections Specialist

About the Company

We are a fully regulated fintech growth platform with an ambition to become the world's most valuable financial ecosystem. We bring over 15 years of expertise in technology, regulation, cross-selling, and financing.

Responsibilities

• Make calls and send emails to customers with overdue payments
• Negotiate and motivate customers to repay their debts
• Interview customers regarding the reasons for their payment delays
• Constantly monitor payment agreements
• Find and update debtor data
• Register information in software systems
• Perform other tasks assigned by management

Requirements

• Work experience in collections or customer service
• Fluency in both Swedish and English
• Strong communication skills
• Ability to solve problems, handle conflicts, and negotiate
• Confidence and an internal drive to achieve results

Benefits

• Work within a fast-growing international technology company
• Friendly atmosphere and a supportive team
• Hybrid work model (opportunity to work from home and office)
• Opportunities for growth, implementing ideas, and further training
• Access to LinkedIn Learning with over 8,000 courses
• Professional and attentive environment
• Competitive benefits